Privacy Notice of Technology Retrieval, LLC d/b/a Shiply Tech

Technology Retrieval, LLC d/b/a Shiply Tech (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Notice explains how we collect, use, and disclose personal information when you access our website at https://shiplytech.com (the “Site”) and when you use our device retrieval services for arranging the return of laptops or other electronic devices (“Devices”) from employees or contractors of our clients (“Companies”). Collectively, the Site and our Device return services are referred to as the “Services.”

By accessing or using our Site and Services, or by submitting any information to us, you consent to the collection, use, disclosure, and processing of your personal information as described in this Privacy Notice. If you do not agree with the terms set forth herein, please do not use the Site or Services.

What Personal Information We Collect

1. Information Collected Directly from You

To provide our Services, we may collect personal information directly from Companies and their personnel, including:

• Account Registration: When a Company registers for an account, we collect the email address, and may collect the first and last names and passwords of the personnel authorized to use the Services.

• Order Fulfillment: When a Company places an order for Device return, we collect:

  • The name, address, and (optionally) email address of the individual possessing the Device.

  • The name, address, and contact email of the Company personnel, team, or office where the Device is to be returned.

  • Company billing information, which may include credit card details for payment processing.

• Compliance Information: We may request information regarding the country of residence of Company personnel or the Company’s country of operation to comply with applicable legal requirements.

Please note that our policy is never to take possession of the Device itself or to access the information stored on the Device.

2. Children’s Privacy

We do not knowingly collect personal information from individuals under the age of 13. If you are under the age of 13, please do not provide any personal information to us. We encourage parents and guardians to monitor their children's internet use and to help enforce our Privacy Notice by instructing their children never to provide personal information without their permission.

3. Aggregated Data

We may process de-identified “Aggregated Data,” such as statistical or demographic data, which does not directly or indirectly reveal your identity. If we combine or connect Aggregated Data with your personal information, we will treat the combined data as personal information in accordance with this Privacy Notice.

How We Use and Disclose Your Information

1. Use of Personal Information

We may use your personal information for the following purposes:

• Service Provision: To provide and manage our Services, including billing, order fulfillment, and communication with Company personnel about orders and the Services.

• Communication: To communicate with you regarding the status of a Device return, any issues encountered in the process, and updates related to our Services.

• Improvement and Marketing: To improve the content and layout of our Site, for our own marketing efforts (including marketing our services to you), and to gather insights about users of our Site and Services.

• Legal Compliance and Protection: To comply with applicable legal obligations, protect our legal rights, and safeguard our Services against fraud and abuse.

2. Information Disclosed to Third Parties

We do not sell, rent, trade, or license your personal information to third parties for their own use. We may disclose your information to:

• Service Providers: Third-party service providers that perform functions on our behalf, such as payment processors, only to the extent necessary for them to perform their services.

• Legal Authorities: Law enforcement agencies, courts, or other governmental authorities, where required by law or necessary to protect our rights or the rights of others.

• Business Transactions: In the event of a corporate transaction, such as a merger, acquisition, or sale of assets, your information may be disclosed to the successor entity under this Privacy Notice.

3. Information Collected Indirectly

We, or our authorized third parties, may collect certain information through cookies, web beacons, and similar technologies for analytics purposes. This may include information such as your IP address, device type, browser type, and the source that referred you to our Services. All technical and analytics information is collected in anonymized form and does not identify you personally.

For more information about managing cookies, including how to opt-out of cookies, please visit https://tools.google.com/dlpage/gaoptout.

Opt-Out and Corrections

You have the right to request that we:

• Correct or update your personal information.

• Stop sending promotional communications.

• Deactivate your account.

Please email us at contact@shiplytech.com to make any of these requests. Please do not include sensitive information such as your credit card number in your email.

Updates to this Privacy Notice

We may update this Privacy Notice periodically to reflect changes in our practices or legal requirements. We encourage you to review this Notice regularly to stay informed about how we protect your personal information. If you have any questions, please contact us at help@shiplytech.com.

Third-Party Websites

Our Site may contain links to third-party websites. We do not control and are not responsible for the privacy practices of these external websites. We encourage you to review the privacy policies of any websites you visit.