FAQs

  • Our laptop return service is designed to be seamless and stress-free for both you and your employee. Here's what's included:

    • A laptop return kit: We provide your employee a padded laptop box, a prepaid self-stick return label (no printer required!), easy packing and shipping instructions, and tape.

    • Tracking updates: We keep you informed with tracking updates sent to your company email address, so you always know the status of the return.

    • Email communications: Your employee receives timely reminders and updates via email, ensuring they stay on track with the return process.

    • Responsive support: Our support team is here to assist you and your employees throughout the entire process, ensuring a smooth and hassle-free experience.

  • Our 100% recyclable, padded laptop box is designed to accommodate most laptops up to 16 inches, along with a cell phone and charger or similar accessories in its convenient tray.

    • Minimum device size: 11” x 7” x 0.5”

    • Maximum device size: 15.125” x 10.25” x 1”

    The accessories tray, sized 15.75" x 3.5" x 1.5", provides ample space for your essentials.

    Please note that while the box is padded for protection, the accessories tray is not.

  • Our monitor return service is designed to be seamless and stress-free for both you and your employee. Here's what's included:

    • A monitor return kit: We provide your employee a padded laptop box, a prepaid self-stick return label (no printer required!), easy packing and shipping instructions, and tape.

    • Tracking updates: We keep you informed with tracking updates sent to your company email address, so you always know the status of the return.

    • Email communications: Your employee receives timely reminders and updates via email, ensuring they stay on track with the return process.

    • Responsive support: Our support team is here to assist you and your employees throughout the entire process, ensuring a smooth and hassle-free experience.

  • Our 100% recyclable, padded monitor box is designed to accommodate 23" -27" monitors, along with an accessory compartment for the monitor stand and cables.

    • Minimum monitor size: 20" x 11.75" x 1"

    • Maximum device size: 25" x 15.25" x 2.25”

    Please do not overpack because there is little room for accessories and other small peripherals.

  • Yes! Aside from our laptop and monitor boxes, we offer various options for all your remote tech needs. Check out our store to see everything we offer and start a shipment there.

    If you don't see what you're looking for, contact us below or email us at contact@shiplytech.com, and we will see what we can do.

  • Absolutely! Our pricing is flat-rate and covers shipping in both directions. The price includes shipping the empty box to your employee and return shipping to your company address or any address you choose.

  • We currently service the US, but stay tuned.

    Laptop boxes and smaller: All 50 states

    Monitor boxes: All states, excluding Hawaii and Alaska

  • Our tech device shipment service is meticulously crafted to streamline the process for your employees, ensuring swift and secure shipments of laptops or monitors.

    With proactive email reminders and straightforward packing/shipping instructions, we eliminate the guesswork from the tech shipment journey. Boasting an exceptionally high success rate, we take pride in our service's reliability.

    When you initiate a laptop or monitor shipment, our comprehensive service encompasses the following:

    • Dispatch a padded device return box with a prepaid return shipping label, packing/shipping instructions, and tape to your employee.

    • Sending regular email communications and reminders to your employees.

    • Providing tracking updates to your company email address.

    • Offering responsive email support whenever needed.

    Please note that since we deliver our full service upon order fulfillment, we cannot issue refunds if your employee fails to return their device.

  • Yes, our packaging is eco-friendly, sustainable, and 100% recyclable. Sustainability is at the core of our priorities, reflected in our easily recyclable cardboard boxes. Simply dispose of the cardboard box with your paper recycling, and the polypropylene padding insert can also be easily removed and recycled.

  • Item description