ShiplyTech provides device return logistics for companies with remote or distributed teams. IT enters the employee and order details, ShiplyTech sends the employee a prepaid return box, and the device comes back to your company, into ShiplyTech warehouse storage or into secure disposal, depending on the order.

What is included in the price?

A padded box, prepaid shipping for the return kit and prepaid return shipping for the device, per-box tracking, employee reminders, email updates and dashboard and API access from your first order.

What happens after a device is returned?

It depends on the order. The device can return to an address your company chooses, enter ShiplyTech warehouse storage, or enter ShiplyTech's secure-disposal workflow.

Does the employee need an account?

No. They get a private tracking link by email. From that page they can see the return, enter the device serial number, schedule a pickup if one was purchased and unsubscribe from reminders in one click.

Which countries are supported?

The United States, Canada and the United Kingdom. Monitor, iMac, 5-slot box and peripherals ship within the contiguous US; Alaska and Hawaii are laptop-only. Canada ($145) and the UK ($250) are laptop-only; contact us for Canada and UK details.

What if the employee doesn't send it back?

We email the employee a reminder every 4 days, up to 7 reminders (28 days). After the last one, we notify the admin who placed the order. There is no refund when a device is never returned.

Stop being your own logistics team.

ShiplyTech handles device return logistics for distributed IT teams. We get company laptops back from remote employees with the return kit, follow-ups, shipping and tracking. Then you choose what happens next: return it to your company, store it with us or send it for secure disposal.

Start a return See how it works

No subscription. No setup fee. Pay per return.

Example return · RT-20481Arrived

Jordan M.

MacBook Pro 14 · S/N ••••7K2P

CreatedMon 9:12
Kit sentMon 16:40
DeliveredWed 11:05
Return in transitFri 14:22
ArrivedTue 10:31

CreatedMon 9:12
Kit sentMon 16:40
DeliveredWed 11:05
Return in transitFri 14:22
ArrivedTue 10:31

Where is it?: Delivered to your office
What happened?: Return scanned Fri, delivered Tue
Is it done?: Yes — return complete

Illustrative record, not customer data.

Return kit included
Employee follow-ups handled
Outbound + return tracking
Return, store or dispose

One laptop return. A dozen little jobs.

The label is the easy part. The work is everything around it.

TaskTodayWith ShiplyTech

Confirm the return
Today: IT
With ShiplyTech: Shared
Verify the employee address
Today: IT
With ShiplyTech: ShiplyTech
Arrange packaging
Today: IT
With ShiplyTech: ShiplyTech
Send instructions
Today: IT
With ShiplyTech: ShiplyTech
Coordinate shipping
Today: IT
With ShiplyTech: ShiplyTech
Follow up
Today: IT
With ShiplyTech: ShiplyTech
Track the return
Today: IT
With ShiplyTech: ShiplyTech
Investigate exceptions
Today: IT
With ShiplyTech: Shared
Receive the device
Today: IT
With ShiplyTech: Shared
Record what came back
Today: IT
With ShiplyTech: Shared

Confirm the returnITShared
Verify the employee addressITShiplyTech
Arrange packagingITShiplyTech
Send instructionsITShiplyTech
Coordinate shippingITShiplyTech
Follow upITShiplyTech
Track the returnITShiplyTech
Investigate exceptionsITShared
Receive the deviceITShared
Record what came backITShared

None of this is difficult. That's exactly why it keeps landing on IT.

Device returns

Get the device back without running the chase.

We coordinate the packaging, employee communication, shipping and tracking around the return.

Start a return Explore device returns

01
Return started
You enter the employee and destination
02
Kit
Padded box, insert, prepaid labels
03
Employee
Packs the laptop and follows clear instructions
04
Carrier
Each box tracked both ways
05
Your destination
Your company, ShiplyTech storage or secure disposal

The return isn't the end of the device.

Start with getting the equipment back. Then choose what happens next on each order: return it to your company, store it in ShiplyTech inventory, or send it into secure disposal.

ReturnedYour choice

Return to you
Store / redeploy
Dispose

Warehousing & redeployment

Don't buy another laptop while good hardware sits unused.

Choose Warehouse on the order and ShiplyTech receives, checks in and stores the device. Your team sees what's in inventory and can ship a stored device to the next employee.

Device check-in
Storage
See what can go back out
Shipping to the next employee

In storageExample

A-01MacBook Pro 14••••7K2PAvailable
A-02MacBook Air••••Q9KMAvailable
A-03Dell Latitude••••3RT8Redeploying

Recovered hardware should become inventory, not clutter.

Warehousing & redeployment

Device retirement

When a device is done, close the loop.

Choose Disposal on the order, or request it for a stored device. ShiplyTech runs the secure-disposal workflow, including a BitRaser wipe and destruction, and keeps the record with the device.

BitRaser wipe
Destruction
Device retirement record

Device retirement completeExample

Device: MacBook Pro
Serial: ••••7K2P
Data erasure: Complete
Record: Kept with device

Illustrative record

Know when the device is done and keep the record with it.

Device retirement

Know what hasn't come back yet.

See what's back, what's still moving and what needs you.

No spreadsheet reconstruction. No inbox archaeology.

Needs attention 3Example

Jordan M.MacBook ProMacBook Pro
Waiting on employee12 days
12 days
Morgan P.Dell LatitudeDell Latitude
No recent movement9 days
9 days
Taylor R.MacBook AirMacBook Air
Return in transitUpdated 2h ago
Updated 2h ago

2Waiting

4In transit

11Arrived

Illustrative view, not customer data.

Make the return obvious to the person holding the laptop.

The employee gets one clear, respectful set of instructions: who requested the return, what equipment is expected, what's in the kit, how to send it back and where to get help.

Return instructions

Your equipment return

Requested by Example Company · 1 laptop

Example

1Your return kit is on the way.
2Pack the laptop and charger.
3Drop it off with the prepaid label.
4Track your return any time.

Questions? support@shiplytech.com

We run the return. You keep the visibility.

ShiplyTech is a service supported by software — not another dashboard your IT team has to administer.

Connect it to your tools

API · Signed status webhook · CSV or Excel bulk import

More IT and employee-lifecycle integrations are in development.

See the order record Explore integrations

Audit trail · RT-20481Example

Order placed
Admin · you
Mon 9:12
Kit delivered
Carrier scan
Wed 11:05
Return scanned
Carrier scan
Fri 14:22
Delivered to office
Carrier scan
Tue 10:31

Your IT team's time has a cost too.

A label is cheap. The coordination around it isn't.

Returns per yearStaff hours eachHourly cost (USD)

About $960 less per year with ShiplyTech.

Example inputs; assumes $45 shipping and packing per DIY return.

Run your numbers

Start with one return.

Straightforward per-return pricing. No subscription. No setup fee.

$95US laptop return

Return kit
Prepaid outbound shipping
Prepaid return shipping
Employee follow-ups
Tracking

Start a return See current pricing

Built to be checked.

Each company sees only its own records, checked on the server
Every device status change is logged
Prices are recomputed on the server
Shipping labels are bought only after payment

See exactly what's available, what's been tested and what's still being built.

View Trust

Questions IT teams usually ask.

All questions

The next departure shouldn't cost you an afternoon.

Let ShiplyTech handle the return.