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The spare laptop that never went back.

Upgrades leave old machines in home offices. Retrieving from someone who's staying works exactly like any other return: same box, same price, same tracking.
OrdersIllustrative UI
  • Old laptop · upgrade swap

    Ticket IT-2291

    Box delivered
  • Spare laptop · Denver, CO

    Return 9400•••77

    Return label scanned
  • 5-slot box · team office

    CSV import

    Label created
Example data, not a real customer.

Common cases

Upgrade

Old machine after a refresh

Send the new one however you do today, then order a return for the old one.

Spare

A loaner that stayed

Ask for the serial in the order, or let the employee enter it on their tracking page.

Multiple

Several laptops at one US address

The 5-slot laptop box holds up to 5 for $234. Order it in the dashboard, by CSV import or by API.

Scale

A list of them

Upload a CSV or Excel file, or call the API. An order can include more than one box.

Because they're still on the team

  1. 1

    Set your company name

    It's shown to the employee so the box isn't a surprise. Add extra instructions if you like.

  2. 2

    Turn reminders off if you prefer

    Per order. The employee still gets shipment alerts.

  3. 3

    CC their manager

    Add a CC list in the order preferences.

  4. 4

    Pick where it goes

    Your office today. Our warehouse for storage or redeployment once it opens.

Second machine questions

The next departure shouldn't cost you an afternoon.

Let ShiplyTech handle the return.