ShiplyTech / Device return service
Get company equipment back without turning IT into a logistics team.
ShiplyTech is a managed device return service for distributed IT teams. We coordinate the return kit or return setup, employee instructions, follow-ups, shipping and tracking so your team can see what is happening without running every step.
No subscription. No setup fee. Pay per return.
We run the return process. Your team keeps visibility.
Device returns sound simple until IT has to run them.
- Find the right employee details
- Confirm where the equipment is
- Arrange packaging
- Create shipping
- Send instructions
- Follow up
- Track the return
- Handle exceptions
- Confirm delivery
None of this is difficult. That’s exactly why it keeps landing on IT.
We run the return. You keep the visibility.
ShiplyTech handles
- Return setup and packaging / kit coordination as applicable
- Employee instructions and follow-ups
- Shipping, tracking and return status
IT keeps
- Visibility and control over when to start
- Destination choice and internal device records
- Inspection and check-in when equipment returns to your office
- 01
Return started
Your team chooses when and where.
- 02
Kit / return setup
The return is coordinated.
- 03
Employee
Instructions, packing and follow-ups.
- 04
Carrier
Shipping and tracking.
- 05
Your destination
Delivery to your company’s address.
Start with the equipment you need back.
Laptop
$95
US · The primary return use case.
Monitor
$195
23–27 inch · Contiguous US.
24-inch iMac
$215
Contiguous US · No pickup.
5-slot laptop box
$234
One physical box for up to five laptops from the same location. Contiguous US.
Peripherals
$25 / $30
Added to an order with another eligible box / on its own. Contiguous US.
In the US, a work phone can be returned for a $9 add-on with a laptop or 5-slot box. Not a standalone product.
Laptop returns
Most teams start with a laptop.
When a remote employee has company equipment, ShiplyTech handles the operational return process so IT does not have to coordinate packaging, reminders and tracking manually.
See laptop returnsWhen device returns usually land on IT.
Employee departure
A laptop or other company equipment needs to come back after someone leaves.
Employee offboardingSecond / unused machine
An employee has equipment the company no longer wants left in the field.
Second-machine returnsEquipment consolidation
Several laptops are sitting in one location and need to come back together.
5-slot laptop boxPeripherals
Accessories need to come back with or separately from the main device.
Other device optionsOffboarding isn’t finished when access is turned off.
Identity access can be shut off in minutes. Physical company equipment may still be sitting in someone’s home days or weeks later. ShiplyTech handles the equipment-return side of that process.
Know what hasn’t come back yet.
See which return is still outstanding, what has shipped and whether the return label has been scanned.
No spreadsheet reconstruction.
No inbox archaeology.
Get the device back without running the chase.
After the return kit is delivered, ShiplyTech follows up when the return has not started. Reminders stop once the return label is scanned. If the device remains outstanding after the final reminder, the ordering admin is notified for the next step.
Every four days, up to seven reminders over 28 days. Reminders also stop at unsubscribe or when disabled.
We can run the return process. We can’t force someone to hand over the laptop.
Employee
Jordan M.
Equipment
MacBook Pro
- Current status
- Kit delivered
- Return label
- Not scanned
- Status
- Next follow-up
- Scheduled
Example data, not a live shipment or customer record.
One return can include more than one box.
Laptop box
$95
Peripherals box
$25
Two physical boxes.
One order. One payment.
Total
$120
The peripherals box ships as its own box with its own labels and tracking number inside the same order. $25 when added to an order with a laptop, monitor, iMac or 5-slot box; $30 on its own.
Built to be checked.
The service runs the return. The software lets you see it.
Employee, equipment, current status, shipment events and outstanding or delivered state stay in the return record.
See the platformStart one. Import several. Connect your workflow.
Start one return in the dashboard, import multiple returns from a spreadsheet, or use the API for your own workflow.
Employee
Jordan M.
Equipment
MacBook Pro
- Current status
- Kit delivered
- Return label
- Not scanned
- Status
- Next follow-up
- Scheduled
- Shipment events
- Outbound delivered · Return not started
Example data, not a live shipment or customer record.
Where device returns are available.
Contiguous US
Laptop, monitor, 24-inch iMac, 5-slot laptop box and peripherals.
Alaska + Hawaii
Laptop only.
Canada
Laptop only · $145
United Kingdom
Laptop only · $250
Monitor, iMac, 5-slot box and peripherals ship within the contiguous US; Alaska and Hawaii are laptop-only. Canada excludes Yukon, Northwest Territories and Nunavut. UK service is Great Britain only, excluding Northern Ireland, the Isle of Man and the Channel Islands.
See coverageThe label is the easy part.
The work is everything around it.
A shipping label does not confirm the employee address, arrange the return process, send instructions, follow up when nothing happens, or keep the return visible to IT.
ShiplyTech handles the process around the shipment. You don’t need to buy a giant lifecycle system just to get equipment back.
No subscription. No setup fee. Clear per-return pricing. Return status visibility. Current supported countries clearly documented.
View TrustGet it back. Then choose what happens next.
Return
Ships to an address your company chooses, such as an office or IT hub.
Warehouse
ShiplyTech receives, checks in and stores it. Redeploy it or request disposal later.
Warehousing & redeploymentDisposal
ShiplyTech receives it for secure disposal, including a BitRaser wipe and destruction.
Device retirementPeripherals boxes are available on return orders only. Storage is $8 per device per month.
The practical questions
The next return doesn’t need to become an IT project.
Start with one return and let ShiplyTech handle the coordination.